Ikony i Renowacje
Order an icon

How to order

Commissioning an icon is a shared process, not a catalogue purchase. It begins with a few sentences about what you are looking for; we work out the rest together, step by step, until you receive the finished icon.

  1. Write to us

    Whom the icon should show, how large it should be, and whether there is a model you love.

  2. Confirmation

    We reply with a proposal, a price and an estimated date. Once you accept, the order joins the queue.

  3. Writing the icon

    Icons are made in turn, in the order of commissions. On request we send photos of each stage. When time is short, there is a rush option.

  4. Delivery

    Every icon is individually packed in a decorative case. Collect it in person or have it shipped.

Ordering terms

Every icon is written by hand by one person. That is why there is a wait, and why every order is confirmed personally.

The queue

Orders are made in the order they are confirmed. The wait depends on how many orders are in the queue, the size of the icon, the availability of materials (panels, gold, pigments) and the artist's time. We give you an estimated date in the confirmation.

Confirmation

The form on this site is an enquiry, not an order. An order is accepted only once we confirm it by email, with a description of the icon, the price, an estimated date and how you will receive it. Without our confirmation an order does not enter the queue.

Rush order

If you need the icon by a particular date, you can ask for a rush order. The icon then moves ahead of the queue for an extra fee. We give the fee and the possible date in the confirmation. Rushing is not always possible, for example when materials have to be ordered.

Price and payment

The price depends on the size, the shape of the panel and the gilding. The exact price, how to pay and any deposit are given in the confirmation.

Changes and cancellation

You can change the details or cancel before work on the panel begins. After that, we charge for the work done and the materials used. An icon made to individual order cannot be returned.

Progress and delivery

On request we send photos of the work in progress. Every icon is individually packed in a decorative case. You can collect the finished icon in person or have it shipped. Shipping costs are given in the confirmation.

Every icon is unique

Icons follow traditional models but are made by hand, so they are not copies of the photos in the gallery. Small differences in colour, gilding and drawing are part of handwork.

Have an icon in mind?

Tell us whom it should show and how you imagine it. We will reply with a proposal, a quote and an estimated date.

Order an icon